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Children
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1. Are children entitled to their own seats?
Children under the age of two are not entitled to their own seating but must be held by an adult during the flight. Reduced rates are applied and the baggage allowance includes free transport of necessities (carriage, diapers) up to a maximum of 5 kg.
Between the ages of 2 and 12, children are entitled to their own seats and pay a reduced rate.
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2. Can one adult travel with two children?
For security reasons, two children under the age of two must be accompanied by two adults seated in two different rows. This is because, in case of emergency, each row is equipped with only one extra oxygen mask. The alternative isto pay extra for a seat for one of the children.
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3. Can newborns travel unaccompanied?
After the age of 4 months, infants may travel alone, however it is necessary to reserve the services of an "extra hostess" who will take care of the infant during the flight. The same service, if requested, is provided for children under the age of 4.
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4. What are the regulations regarding children over the age of four travelling unaccompanied?
Minors between the ages of 4 and 12 are assisted by airport personnel until they board the aircraft at which time, they will be assisted by airline personnel. Unaccompanied minors are boarded before other passengers. The parent/legal guardian must remain in the airport until the flight has taken off.
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5. Are special documents required for unaccompanied minors when travelling?
In Italy, unaccompanied minors must have a certificate of birth with a photo which has been issued by the registry office of his home town and validated by the provincial police headquarters.
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6. Are special meals available for children on board?
Some airlines provide “special meals” for children according to age, but these meals must be requested when booking the flight.
Therefore, it is recommended that the parents/guardian provide for any specific dietary needs because the airline is unable to do so.
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Animals
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1. Are animals allowed on board?
According to regulations, animals are checked-in as excess baggage and transported in the cargo hold, but in certain situations, they may travel with their owners in the passenger cabin. In any event, it’s always a good idea to check directly with the airline in reference to animal transportation regulations. Some airlines do not allow animals in the cabin while others do not allow animals to be transported in the hold.
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2. Under what circumstances are cats and dogs allowed to travel in the cabin?
Small-sized, domestic animals can travel as carry-on luggage on the condition that the animal is placed in a suitably sized, resistant leak-proof, escape-proof carrier equipped with an openings (holes, bars, netting) to ensure sufficient ventilation. Furthermore, the animal must not have an unpleasant odour and the passenger must personally see to the animals needs during the flight. The animal must be secured in the carrier at the time of boarding and must remain in the container for the entire duration of the flight. Dogs may have their heads outside of container as long as they are muzzled and not allowed to get out of the container.
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3. What are the regulations regarding the size of the animal carrier?
The maximum dimensions for animal carriers used for travel in the passenger cabin are 46.5 x 25 x 31 cm.
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4. What is the maximum allowed weight for pets travelling in the passenger cabin?
Maximum final weight (calculated as the combined weight of the animal and the carrier) may not exceed 10 kilos. Otherwise, the animal must travel in the cargo hold.
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5. Can more than one animal be placed in the same carrier?
A maximum of 5 animals can be placed in the same carrier as long as they are the same species. In this case, the combined weight of the animals and the container may not exceed 8 kilos.
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6. What are the regulations regarding guide dogs travelling in the cabin?
Guide dogs for the deaf or blind travelling in the cabin are not required to be placed in a carrier. However the dogs must be muzzled and on a leash.
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7. How much does it cost to transport guide dogs for the blind and the deaf?
If the passenger provides medical certification of his or her condition, guide dogs for the blind and deaf are transported free-of-charge.
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8. Is it necessary to bring the animal’s health records and pet passport?
Passengers travelling with animals must have the animal’s health records and documentation as well as authorisation from the competent authorities in the countries of departure, transit and arrival.
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9. What are the health requirements for travelling with animals in the European Union?
Passengers travelling with dogs, cats or ferrets in the European Union must obtain a Community pet passport issued by the veterinarian when the animal receives its rabies inoculation. Animals must have an implanted microchip or clearly readable tattoo. This number is included on the passport and, for microchips, the date of implantation and the exact location of the chip.
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10. What if a pet passport has not been obtained for the animal or if it does not have a tattoo or microchip?
Without microchip implants or clearly readable tattoos, animals cannot be accepted on board the aircraft. It is important to check the laws of the destination country regarding the required animal health and identity documents, penalty the animal being denied entry to the country.
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11. Who is responsible for providing the animal with food during the flight?
The passenger is responsible for providing the animal with food during the flight.
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12. What are the costs involved in bringing an animal on board?
The cost is based upon the animal’s weight and the rates in effect for excess baggage. For animals travelling in the cabin, a supplement is generally applied directly at the airport ticket office
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Baggage
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1. What is the maximum allowed weight for baggage on domestic flights?
The maximum weight for checked baggage may vary according to airline. Generally, for domestic flights, two bags are allowed in addition to carry-on bags.
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2. What is the maximum weight allowance for baggage on international flights?
On international flights, the weight allowance depends on the type of ticket purchased and the destination. For checked bags in tourist class, generally a total of 20 kilos is allowed while 30 kilos is allowed in business class. Passengers are recommended to always label both baggage to be checked and carry-on bags clearly indicating the passenger’s name, address and, if possible, flight number.
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3. What are the allowed dimensions for carry-on bags?
Carry-on bags must be of a standard size: max 55x40x20 cm; with a maximum weight of 5 Kg (compliance will be verified at the check-in counter).
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4. What items can be considered carry-on bags?
- Purse or briefcase or lap top computer;
- A camera, video-camera or CD player;
- an overcoat or raincoat;
- Mobility aids such as crutches;
- Portable crib and the necessary amount of baby food and/or formula;
- reading material for the trip;
- items purchased at the Duty Free and other airport shops (in limited quantities and weight);
- an umbrella.
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5. Examples of items not allowed in carry-on bags
- Knives with blades of any length
- scissors with blades longer than 6 cm;
- razor blades;
- cutlery (soup spoons and coffee spoons);
- electronic devices which utilise electrical discharges to paralyse or neutralise;
- blunt, sharp or pointed objects;
- toy guns or arms, sling shots;
- containers with liquids of more than 100ml;
- unlabelled liquids;
- go to the complete list
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Objects not allowed in carry-on or in hold luggage
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1.What objects/substances are not allowed on board?
- Arms and ammunition;
- Explosives, fireworks or flares;
- Inflammable, non-inflammable, refrigerant, irritant or poisonous compressed gases (such as butane gas, personal defence, mace or pepper spray, flare or starter guns);
- Inflammable substances (liquid and solid) including alcoholic beverages over 70° proof;
- Infective or poisonous substances;
- Corrosive substances;
- Radioactive substances;
- oxidizing agents:
- magnetizing substances;
- alarm devices;
- underwater torches equipped with batteries;
If any of the objects cited above – or other items deemed impermissible in the discretion of Security personnel – should be found during security searches (on the passenger or in carry-on bags), the passenger will be obliged to surrender the object and leave it in a special container located near the security check-points.
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