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04 February 2012 - 06:19 AM    
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Home Page  /  inAIRPORT  /  Passenger Assistance  / Complaints and Suggestions
Suggestions and Complaints
 

Please contribute to improving the quality of airport services by filling in the suggestions/complaints form which is available on line and can also be found in special dispensers throughout the airport and at the Airport Customer Service Desk.
The completed form may be sent via email to customer_service@gesac.it, by fax at 081.7896707, placed in the special customer service mail boxes in the airport or handed directly to the Customer Service Desk.
Those customers who have included a return address or telephone number will receive a response and assessment of any indicated disservice within ten days from the time the complaint was made.

Here you can fill in the complaint form

 
 
   
GE.S.A.C. S.p.A. NAPOLI via del Riposo Iscrizione al R.E.A. di Napoli al n.324314
Capitale Sociale € 26.000.000,00 int. vers.
P.IVA e C.F. 03166090633
Direzione e Coordinamento ex art. Art. 2497-bis cod.civ. di F2i Aeroporti S.p.A., C.F. 11188801002